WARRANTY

CONDITIONS

  • The receipt is required to apply the warranty
  • The product will be inspected to confirm that it is elligible for warranty.
  • MIA honors the warranty of jewelry and watches  purchased at regular price for the period indicated below after the date of purchase.
  • For manufacturing defects, if repair is possible, we will repair the product for free and if not, defective product will be replaced by a new one.

JEWELRY

A three (3) months warranty is offered when you purchase a regular price piece of jewelry. The warranty starts at the purchase date.

The warranty applies to stones, clasps, hinges, welds and plating.

This warranty doesn't apply to normal wear on jewelry such as scratches, stains and other damage caused by negligence. The warranty becomes voided if the problem is caused by mistreatment, mishandling or any other abuse. 

According to the damage, we will repair your piece for free or exchange it for a new one while it is covered by the warranty.

WATCHES

A one (1) year warranty is offered when you purchase a regular price watch.

The warranty applies to clasps and mechanism only.

For the mechanism, if the case has not been properly closed, the warranty will become voided.

The warranty doesn't apply on glass, wristband and case (or damage caused by cleaning of the case). The warranty becomes voided if the problem is caused by mistreatment, mishandling or any other abuse. 

According to the damage, we will repair your piece for free or exchange it for a new one while it is covered by the warranty.

A three (3) months warranty is offered for the battery.

All exhausted batteries that are elligible for warranty will be replaced for free.

    REPAIRS

    Once the warranty expired, if your product can be repaired, we will repair it. However, fees apply. 

    • 10$+7$ shipping fee + taxes (jewelry & battery)
    • 30$+7$ shipping fee + taxes (watch band)
    • 35$+7$ shipping fee + taxes (watch case)

    BEFORE to send your product for repair, please send a picture of your defective product at info@mia-bijoux.ca so we can confirm that the repair is possible.